• Can you give us a brief overview of your background and why you chose to join Fulkrum?

I began my professional journey in 2008 as an accounts officer at a local EPC company in Pakistan. Although my initial focus was on the accounts industry, I decided to broaden my horizons and explore various departments within the construction life cycle, including QA and QC.

This decision led me to work with reputable companies like Renardet S.A (Swiss Consultants), Karcon Pvt Ltd (EPC), and ZKB Engineer & Contractors in Pakistan. Next, I ventured into Saudi Arabia, where I made a significant career shift into the QAQC field, particularly on Aramco projects. Joining Tekfen Construction as a Quality Record Controller & Analyst proved to be a game-changer, as I was involved in vendor inspections and PQCS teams along with pivotal knowledge on QAQC documentation.

I joined Fulkrum in April 2020, where I took on the role of a Senior QC Coordinator, polished my skills, gained a great level of trust from Fulkrum management, and learned the business inside and out. This led to my promotion as Country Manager for the Kingdom of Saudi Arabia, a milestone achievement in my career development.

Being part of the Fulkrum family fills me with a tremendous sense of joy and pleasure.

• What does a typical day look like as Country Manager for the Kingdom of Saudi Arabia?

As the Country Manager my days are packed with various tasks and responsibilities. I begin each day by reviewing my action-to-do list, which helps me stay on top of all operations. A typical day includes handling new business opportunities, engaging with our valued clients, supporting our team of coordinators and inspectors, and managing administrative tasks to ensure successful delivery of every service we offer. Each day presents its unique challenges that require focused attention.

• The industry is constantly evolving, how do you keep up to date with the latest technological and regulatory advancements?

Considering the evolution of the inspection industry, we are seeing different challenges due to a number of development projects being initiated around the globe. Inspection activities are extremely important and there has been a noticeable increase in them. At Fulkrum, we tackle these challenges by utilising our in-house proprietary software, IRIS. This powerful tool allows us to monitor, organise, and source candidates globally, providing a comprehensive solution for our inspection activities. Additionally, I actively keep track of inspection projects worldwide, using renowned online platforms to stay informed about their progress and award confirmations.

• Collaboration is key to maintaining high standards of safety, how do you foster a culture of continuous improvement in your team?

I believe collaboration is one of the key elements not only for safety standards but also for quality. I believe in creating a culture of continuous improvement within my team by promoting open communication and mutual support. Encouraging my team members to stay connected and work harmoniously allows us to achieve excellent quality and safety standards, leading to greater customer satisfaction.

• What advice would you give to quality assurance professionals Looking to further develop their career in the industry?

My advice is to understand the importance of their role throughout the project life cycle. Ensuring compliance to international quality standards is required for safe and successful project execution. Equipping themselves with extensive knowledge through continued education to enhance their competencies and skillsets will make them valuable assets when acting as the eyes and ears of the client at suppliers and jobsite. At the end of the day, remember that although you may not be able to immediately see the impact of your Integrity and commitment to Quality Assurance, you are responsible for the health and safety of people and the environment that could be impacted by a non-quality event.