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Please contact me about training in the following areas:

 SO 9000:2015 ISO 14001:2015 AS9100:2016 SEMS or API TS 16949 CoC (SFI, PEFC) OHSAS 18001 ISO 27001 (Information Security) Combined Standards Auditor Training


ISO 9001:2015 is internationally recognized as the world’s leading Quality Management System (QMS) standard and has been implemented by over one million organizations around the world. ISO 9001 is a generic standard that can be implemented by organizations across any industry.

In order to be certified to ISO 9001:2015, a company must implement the requirements set forth in the ISO 9001 Standard. The standard is designed to help companies at numerous levels, including a focus on customer requirements, improving leadership within the company, and finding ways to continually improve business processes. Adopting an ISO 9001:2015 system is a commitment to uniformity, quality and continuous improvement.

Our popular 3 day training course is designed to develop an in-depth understanding of ISO 9001:2015 quality management system standard which provides participants with the knowledge and skill set to perform internal audits based on the ISO 9001:2015 standard. All participants will also learn how to report on the effective implementation and maintenance of a quality management system in accordance with ISO 19001. Conducted in a workshop style , the course consists of lectures, discussions, and case studies evaluation.

Internal Quality Auditing is a mandatory requirement in ISO 9001:2015 standard. This course enables participants to do internal audit planning, scheduling, execution and report writing.


  • Understanding the structure and content of ISO 9001:2015 standard
  • The impact and effectiveness of internal audits on the QMS
  • Roles and responsibilities of an Internal Auditor
  • Gathering objective evidence and reporting audit findings
  • Evaluating corrective actions for root cause and effectiveness


This course is designed to impart professional level knowledge of the concepts related to ISO 9001:2015. The course contents will cover;

  • Key Concepts and requirements in the ISO 9001:2015 Standard
  • Documentation requirements & documented information
  • Context of the organization, Interested Parties, Knowledge Management
  • Risk Assessment and Improvements
  • ISO 19011:2018 Guidelines for Auditing
  • Auditing principles; Auditor’s Attributes and Responsibilities
  • Types, Classification and Approaches of Audits
  • Audit Planning and scheduling
  • Off-site and on-site audit activities
  • Audit Execution and Reporting
  • Case Studies and Exercises


  • Quality Auditors
  • Management Representatives
  • Directors and Business Owners
  • Senior Managers
  • Consultants
  • Technical Experts
  • Process Owners
  • Individuals involved in QMS
  • Prospective Auditors
  • Anyone with interest in ISO 9001:2015


Our instructors are highly qualified and experienced in the field of Quality, Environmental, OH&S and familiar with the local environment with a specific knowledge of the oil, gas, petrochemical and energy sectors.


A prior review and knowledge of the ISO 9001:2015 standard is required for this course. To bridge any knowledge gaps, FTR will provide pre-course material to help participants prepare for the course.


3 day classroom attendance is required.



Day One

  • Introduction and Welcome
  • The ISO Standard Explained
  • Introduction to ISO 9001
  • Terminologies
  • ISO 9001:2015 Requirements
  • Leadership and commitment
  • External Party Controls
  • Student Exercises. Assignments 1 – 5

Day Two

  • Overview of ISO 9001:2015 Requirements (cont’d)
  • Group Exercises: Audit Scenarios (cont’d)
  • Introduction to Audit Trails
  • Management of Audit Programs
  • Audit Planning and Preparation
  • Student Exercises. Assignments 6-8

Day Three

  • Performing the Audit
  • Audit Checklists and Audit Plans
  • Closing Meeting
  • Completing the Audit Report
  • Non conformances, Corrective Action and Closeout
  • Value Added auditing
  • Student Exercises. Assignments 9-12