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OVERVIEW
ISO 9001:2015 is internationally recognized as the world’s leading Quality Management System (QMS) standard and has been implemented by over one million organizations around the world. ISO 9001 is a generic standard that can be implemented by organizations across any industry.
In order to be certified to ISO 9001:2015, a company must implement the requirements set forth in the ISO 9001 Standard. The standard is designed to help companies at numerous levels, including a focus on customer requirements, improving leadership within the company, and finding ways to continually improve business processes. Adopting an ISO 9001:2015 system is a commitment to uniformity, quality and continuous improvement.
Our popular 3 day training course is designed to develop an in-depth understanding of ISO 9001:2015 quality management system standard which provides participants with the knowledge and skill set to perform internal audits based on the ISO 9001:2015 standard. All participants will also learn how to report on the effective implementation and maintenance of a quality management system in accordance with ISO 19001. Conducted in a workshop style , the course consists of lectures, discussions, and case studies evaluation.
Internal Quality Auditing is a mandatory requirement in ISO 9001:2015 standard. This course enables participants to do internal audit planning, scheduling, execution and report writing.
LEARNING OBJECTIVES
- Understanding the structure and content of ISO 9001:2015 standard
- The impact and effectiveness of internal audits on the QMS
- Roles and responsibilities of an Internal Auditor
- Gathering objective evidence and reporting audit findings
- Evaluating corrective actions for root cause and effectiveness
KEY SESSION TOPICS
This course is designed to impart professional level knowledge of the concepts related to ISO 9001:2015. The course contents will cover;
- Key Concepts and requirements in the ISO 9001:2015 Standard
- Documentation requirements & documented information
- Context of the organization, Interested Parties, Knowledge Management
- Risk Assessment and Improvements
- ISO 19011:2018 Guidelines for Auditing
- Auditing principles; Auditor’s Attributes and Responsibilities
- Types, Classification and Approaches of Audits
- Audit Planning and scheduling
- Off-site and on-site audit activities
- Audit Execution and Reporting
- Case Studies and Exercises
WHO SHOULD ATTEND
- Quality Auditors
- Management Representatives
- Directors and Business Owners
- Senior Managers
- Consultants
- Technical Experts
- Process Owners
- Individuals involved in QMS
- Prospective Auditors
- Anyone with interest in ISO 9001:2015
COURSE TUTORS
Our instructors are highly qualified and experienced in the field of Quality, Environmental, OH&S and familiar with the local environment with a specific knowledge of the oil, gas, petrochemical and energy sectors.
PREREQUISITE
A prior review and knowledge of the ISO 9001:2015 standard is required for this course. To bridge any knowledge gaps, FTR will provide pre-course material to help participants prepare for the course.
DETAILS
3 day classroom attendance is required.
FOR FURTHER INFORMATION CONTACT
Day One
- Introduction and Welcome
- The ISO Standard Explained
- Introduction to ISO 9001
- Terminologies
- ISO 9001:2015 Requirements
- Leadership and commitment
- External Party Controls
- Student Exercises. Assignments 1 – 5
Day Two
- Overview of ISO 9001:2015 Requirements (cont’d)
- Group Exercises: Audit Scenarios (cont’d)
- Introduction to Audit Trails
- Management of Audit Programs
- Audit Planning and Preparation
- Student Exercises. Assignments 6-8
Day Three
- Performing the Audit
- Audit Checklists and Audit Plans
- Closing Meeting
- Completing the Audit Report
- Non conformances, Corrective Action and Closeout
- Value Added auditing
- Student Exercises. Assignments 9-12